Department: Property / Facilities | Location: Ghaziabad

Experience: 10–14 Years preferred

Reports To: GM – Operations / Director

Direct Reports: Housekeeping Supervisor, Security Supervisor, Maintenance Team, Gardening Staff

Job Purpose:

Oversee the complete operations, maintenance, and administration of One Group's residential or commercial estate in Ghaziabad, ensuring a protected, clean, well-maintained, and resident/tenant-friendly setting at all times.

Key Responsibilities:
Manage day-to-day operations of the estate: maintenance, housekeeping, security, and horticulture
Supervise and coordinate all facility staff including guards, cleaners, technicians, and gardeners
Plan and execute preventive maintenance schedules for electrical, plumbing, civil, and HVAC systems
Handle resident / tenant queries, complaints, and service requests with prompt resolution
Oversee Society / RWA coordination, meeting minutes, and compliance as applicable
Manage vendor contracts for AMC, pest control, lifts, DG sets, STP, water supply, etc.
Monitor estate budget, petty cash, and monthly expense reporting to management
Ensure compliance with fire safety, building bylaws,



and municipal regulations (GDA/GNIDA norms)
Supervise move-in/move-out procedures and maintain occupancy records
Prepare monthly MIS reports on maintenance status, complaints, and expenditures for management

Key Result Areas (KRAs):
Resident/tenant satisfaction score
Complaint resolution TAT
Preventive maintenance compliance %
Budget adherence
Vendor performance and AMC renewals

Qualifications: Graduate / B.E. in Civil or Electrical preferred; Facility Management certification (IFMA/CFM) is a plus Experience: 10–14 years in estate/facility management, preferably in residential townships, group housing, or commercial complexes in NCR/Ghaziabad

Key Competencies: Facility Operations, Vendor Management, Budgeting, Team Leadership, Resident Relations, GDA/Municipal compliance, MS Office

Working Conditions: In office – Ghaziabad estate; requires flexibility for emergency calls

Job Type: Permanent

Pay: From ₹30,000.00 per month

Benefits
Health insurance
Provident Fund

Application Question(s):
Current Salary?
Total Experience ?

Work Location: In person

📌 Estate Manager Ghaziabad
🏢 One Group Developers
📍 Ghaziabad