Job Description

RAMCO CONGLOMERATE

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Ramco Systems is part of the $1 billion+ diversified Ramco Group, a legacy enterprise with deep roots in industries such as cement, textiles, engineering, software, energy, and biotech. With over 75 years of heritage and innovation, the Ramco Group is a global powerhouse that blends traditional business values with contemporary technologies.

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Ramco Systems is the Group's technology arm, delivering next-gen enterprise software across Global Payroll, HR, Aviation MRO, ERP, and Logistics. Headquartered in Chennai, India, Ramco serves over 1,000 customers across 35+ countries and is recognized for its AI/ML-based, bot-enabled, and cloud-native solutions.

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Our platform is designed for digital operations—trusted by governments, Fortune 500 companies, and high-growth enterprises alike.

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If you're looking to be part of a company that combines innovation, global exposure, and a mission to disrupt legacy systems with intelligent enterprise applications Ramco is the place to be.

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ROLE OVERVIEW

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The Manager / Senior Manager – Payroll Bureau oversees payroll compliance across a region or multiple countries, leading a team to ensure accurate, timely, and high-quality statutory compliance within the payroll product.

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The role is pivotal in strengthening compliance governance, driving statutory development cycles, and enabling scalable, standardised processes across countries.

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The individual is the primary owner of compliance delivery for assigned regions — representing the compliance function to internal and external stakeholders, holding service quality, and building a culture of accountability, accuracy, and continuous improvement.

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KEY RESPONSIBILITIES

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Regional Compliance Ownership & Governance

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- Lead compliance operations across the assigned region and ensure full statutory coverage in the payroll product.
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- Ensure end-to-end statutory updates — monitoring, interpretation, communication, development, testing, release — are executed with precision and timeliness.
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- Act as the escalation point for complex compliance interpretations, exceptions, and regulatory disputes.
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- Own relationships with authorities, consultants, and regulatory bodies for assigned geographies.
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- Build compliance governance frameworks, SOPs, and audit-ready documentation standards.
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Regulatory Interpretation & Technical Oversight

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- Review product requirements, interpretation notes, change impact assessments, and compliance documentation prepared by the team.
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- Guide the team on complex multi-country regulatory analysis and accurate statutory interpretation.
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- Evaluate regulatory changes for business impact, system updates, and operational feasibility.
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- Provide clear guidance on ambiguous legal scenarios and edge cases.
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Leadership, Team Management & Capability Building

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- Lead the team with effective workload allocation, quality checks, and timely delivery.
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- Mentor, coach, and upskill team members through structured training, feedback, and development plans.
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- Drive a culture of accuracy, ownership, accountability, and excellence in interpretation and documentation.
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- Conduct performance evaluations, workforce planning, and capability development initiatives.
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Cross-Functional Collaboration & Customer Confidence

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- Partner with Product Engineering and other cross-functional teams to ensure accurate and timely implementation of regulatory requirements in the product.
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- Lead end-to-end review of existing statutory setups for critical countries and implement product enhancements.
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- Ensure timely, clear communication of regulatory changes to internal and external stakeholders.
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- Oversee responses to complex customer compliance queries, ensuring accuracy, logical reasoning, and consistency.
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- Represent Payroll Bureau in customer meetings and compliance deep-dives, building credible relationships with clients, consultants, and internal partners.
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Strategic Initiatives & Innovation

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- Lead initiatives to scale compliance operations through automation, templates, frameworks, and standardised processes.
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- Partner with technology teams on AI-driven compliance research tools, dashboards, analytics, and automation projects.
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- Build compliance assets including whitepapers, statutory summaries, and marketing and thought-leadership content.
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- Identify and implement opportunities for continuous improvement, standardisation, and future-readiness.
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Training & Knowledge Enablement

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- Drive internal and external training programmes on payroll compliance, regulatory frameworks, and statutory updates.
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- Strengthen organisation-wide compliance capability through structured enablement sessions.
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WHAT SUCCESS LOOKS LIKE

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- Full statutory coverage for the region, delivered ahead of regulatory effective dates.
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- Complex interpretations and disputes resolved at this level rather than escalated upward.
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- A team whose documentation needs progressively less correction.
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- Customers and consultants who trust the Bureau's statutory position without needing to verify it.
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- Compliance operations that scale through standardisation rather than added headcount.
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KEY PERFORMANCE INDICATORS (KPIS)

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Performance in this role is measured against the following indicators. Targets are set annually with the Head – Payroll Bureau and reviewed on the cadence noted.

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- Statutory coverage and release timeliness — statutory updates for the region delivered into the product ahead of their effective dates, with full coverage maintained. (Per release)
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- Compliance accuracy — statutory defects reaching production for the region, and defects traced to an interpretation error. (Per release)
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- Governance and escalation — frameworks, SOPs, and documentation standards current and audit-ready; complex interpretations, exceptions, and regulatory disputes resolved within the agreed timeline. (Quarterly)
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- Technical review quality — team documentation reviewed and signed off, and rework arising after sign-off. (Monthly)
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- Team capability and performance — performance evaluations and development plans completed, and capability gaps closed against plan. (Half-yearly)
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- Customer and stakeholder confidence — complex compliance queries resolved accurately within the agreed window, and customer deep-dives supported to a satisfactory outcome. (Quarterly)
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- Scale and enablement — automation, template, or framework initiatives delivered, and training programmes and compliance assets published against plan. (Half-yearly)
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REQUIRED EXPERIENCE & SKILLS

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- Qualified Chartered Accountant, Company Secretary, or Lawyer with 7 to 10 years of relevant payroll compliance experience, or another qualification with 10+ years in multi-country payroll or statutory compliance roles.
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- Experience in team leadership, stakeholder engagement, and managing multi-country compliance.
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- Strong analytical, logical, and interpretation skills.
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- Ability to simplify complex regulations into clear, implementable guidance.
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- Excellent written and verbal communication.
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- High integrity, professionalism, and ownership, with pride in the quality of work and curiosity to keep learning.
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- Builds strong working relationships within and across teams, and coaches team members to succeed through guidance and clarity.
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- Adapts quickly to changing demands and shifting priorities, and takes ownership to deliver solutions.
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- Builds trust with internal teams, customers, and external partners, and gives them confidence through clear communication of statutory coverage in the product.
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- Brings structure and strategic thinking to compliance operations, and continuously improves processes.
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PREFERRED QUALIFICATIONS

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- Knowledge of Ramco tools is an added advantage.
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- Experience owning authority and regulator relationships in more than one jurisdiction.
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- Exposure to compliance automation, analytics dashboards, or AI-assisted regulatory research tooling.
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WHY JOIN RAMCO SYSTEMS

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- Own payroll compliance for a full region on a platform used across 35+ countries.
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- Direct influence on how regulation is built into the product.
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- Lead a compliance team and represent the function to clients and regulators.
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- Be part of a fast-evolving, innovation-led enterprise software company.
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📌 MAnager / Sr MAnager - Payroll Bureau (Tamil Nadu)
🏢 Ramco Systems
📍 Tamil Nadu