Role: Team Member - Information Process Enabler

Skill: Accounts Receivable (AR) O2C

Overall Experience:2 to 6 Years

Location: Chennai

Shift- US,UK

Education:
Bachelor's Degree in Commerce, Accounting, Finance, Business Administration, or related field.
Minimum 15 years of regular, full time education (10 + 2 + 3)

Must Have Skills:
End to End Knowledge in Cash Application, Dispute Management and Fair understanding of Accounts Receivable.

Valuable-to-Have Skills:
End to End Knowledge in Invoice Processing and Fair understanding of Accounts Payable.

Valuable to Have:
End User Experience in the Accounting ERP - Oracle
End User Experience in the Accounting ERP - Oracle

Responsibility
Process and apply customer payments received via wire transfers, ACH, checks, lockbox, credit cards, and other payment methods.




Match customer remittances to open invoices and post receipts accurately in the ERP system.
Handle auto-cash exceptions and manual cash application activities.
Monitor unapplied, unidentified, and on-account cash items.
Retrieve remittance advice from customer portals, emails, bank reports, and lockbox files.
Research missing or incomplete remittance information.
Coordinate with customers and collections teams to obtain payment details.
Maintain documentation supporting payment application activities.
Investigate payment discrepancies, short payments, deductions, overpayments, and chargebacks.
Support month-end closing activities.
Respond to customer inquiries regarding payment postings and account balances.
Provide support for dispute identification and resolution.

📌 Information Process Enabler Chennai
🏢 Tata Consultancy Services
📍 Chennai