About the Opportunity:

Role: Implementation & Support

Level: Assistant Manager

Location: Bangalore

Reporting to: Associate Director - Product Management

About the function:

MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, real-time self-booking system which seamlessly integrates into a companys structure to deliver convenience, transparency, savings and the power of choice. Over last 5 years, they have on-boarded 50000+ prominent corporates like Vedanta, P&G;, Zomato, Bajaj Finance, Escorts, Netflix, Byjus and Blackberry etc which are availing the benefits of our seamless platform, along with significant savings.

About the role:

This role is responsible for ensuring product teams communicate and share resources and data across departments. The role involves working with external stakeholders to assess problems and advise organizations on how to solve them. It is a crucial role to support cross-functional product teams to work efficiently. The candidate will join myBiz GTM and will lead the organization onboarding & activation process for clients.

What you'll be doing:
Work with key accounts team to understand organizations onboarding needs
Propose solutions for organization's need for automating their travel flows




Investigate & address issues related to organization workflows / automation
Perform User Acceptance Testing (UAT) for current features and bug fixes, ensuring their functionality and usability.
Identify and report production issues to the technical team using Jira and collaborate with the tech or product manager to facilitate issue resolution.
Maintain an organized system for tracking and documenting issues, utilizing a dashboard to identify recurring or ongoing problems for timely resolution.

Qualification & Experience:
Bachelor's degree in a relevant field such as engineering, or a related discipline is preferred
Proficiency in data analysis, interpretation, and reporting is valuable. The ability to gather and analyze data related to product performance
A strong understanding of the product development lifecycle, including product ideation, requirements gathering, development processes, release management, and end-of-life considerations is significant.

Key success factors for the role:
Effective communication and articulation skills
Ability to manage multiple tasks
Quick learner and highly action oriented
Strategic thinking
Highly analytical and solid problem-solving skills

📌 Implementation Consultant Bengaluru
🏢 MakeMyTrip
📍 Bengaluru