/n Key Responsibilities /n Functional Responsibilities /n /n
Support and manage iScala Finance modules including:

/n
General Ledger (GL)

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Accounts Payable (AP)

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Accounts Receivable (AR)

/n
Fixed Assets

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Cash & Bank Management

/n
Financial Reporting

/n
Gather and analyze business requirements from finance stakeholders.

/n
Configure and support finance-related workflows and business processes.

/n
Support month-end and year-end financial closing activities.

/n
Work on issue resolution, process improvements, and system enhancements.

/n /n Technical Responsibilities /n /n
Perform techno-functional analysis and troubleshooting.

/n
Support interfaces, integrations, and data validations.

/n
Work on:

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SQL queries

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Stored procedures

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Data extraction and reporting

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Batch jobs and reconciliation activities

/n
Coordinate with technical teams for customizations and enhancements.

/n
Support ERP data migration and validation activities.

/n /n Required Skills /n Functional Skills /n /n
Robust understanding of finance and accounting processes

/n
ERP finance process expertise

/n
Financial reporting and reconciliation knowledge

/n
Understanding of procurement-to-pay and order-to-cash cycles





/n /n Technical Skills /n /n
iScala ERP support and customization

/n
SQL and database knowledge

/n
Reporting tools and data analysis

/n
Integration support and troubleshooting

/n
ERP data migration and validation

/n /n Preferred Experience /n /n
Experience in managed services / AMS support setting

/n
Experience working with global customers

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Exposure to ERP integrations and automation initiatives

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Understanding of ITIL/support processes

/n /n Soft Skills /n /n
Strong communication and stakeholder management

/n
Analytical and problem-solving mindset

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Ability to work independently in global delivery settings

/n
Ownership and proactive support attitude

/n /n Roles & Expectations /n /n
Provide L2/L3 techno-functional support for iScala Finance operations.

/n
Coordinate with business users for issue analysis and resolution.

/n
Participate in enhancement, automation, and optimization initiatives.

/n
Ensure timely resolution of incidents and service requests.

/n
Support ongoing system stabilization and operational excellence initiatives.

/n
Work in rotational shift on IST morning (6am to 3pm) and afternoon (3am to 12am).

/n

📌 Iscala Support Consultant Pune
🏢 Jade Global
📍 Pune