Role & responsibilities
Manage high-volume outbound shipping operations, ensuring both B2C e-commerce shipments and retail showroom replenishment orders leave the facility on time.
Coordinate with retail store operations, Market Place coordinators and tech to manage central allocations, handling surges for promotions, holiday inventory pushes, and product launches.
Ensuring the stock replenished to the stores ontime with cooridnting to the category team
Lead the daily operations of ERP Inventory Management and WMS modules to guarantee high data accuracy, streamlined picking paths, and seamless order allocation.
Establish the processes & SOPS for GRN, Dispatch, Delivery and Payments. ensuring every movement of product within the is seamless and create a fool proof systems
Execute rolling cycle counts and physical inventory reconciliations within Oracle Cloud to instantly flag and investigate any discrepancies.
Serve as the main warehouse contact for specialized Dispatch & Delivery




Supervise the meticulous intake process of finished jewellery pieces, validating them against manifests before finalizing system intake records.
Manage the central reverse logistics loop, orchestrating the security triage, and rapid restocking of returned items into inventory of B2B and B2C

Preferred candidate profile
Experience: 46 years of logistics, warehouse, or fulfillment experience, with at least 2 years managing teams in a luxury, fine jewellery.
Hands-on proficiency with ERP / WMS is strictly required.
Proven experience managing a mid-sized team of warehouse supervisors, material handlers, and secure-pack specialists.
Sharp eye for detail with a comprehensive understanding of commercial cargo insurance thresholds, transit liability, and strict asset security policies.

📌 Manager Mumbai
🏢 Caratlane
📍 Mumbai