About the Company /n Qinecsa is a leading global provider of end-to-end pharmacovigilance solutions. /n We are trusted, global partners bringing together best-in-class technology and scientific expertise to connect life science companies, public health, and regulatory sectors to the right safety solutions. /n Responsibilities /n /n
Responding to inquiries from healthcare specialists and patients regarding drug safety and pharmacovigilance matters.

/n
Providing accurate and timely information on adverse events, product inquiries, and medical information requests.

/n
Documenting all interactions and ensuring compliance with regulatory requirements and company policies.

/n
Escalating complex inquiries or adverse events to appropriate personnel for further evaluation and resolution.

/n




Collaborating with the drug safety team to ensure seamless communication and follow-up on reported issues.

/n
Maintaining a high level of professionalism and empathy in all customer interactions to ensure customer satisfaction and trust.

/n /n Qualifications /n /n
BPharma or MPharma Degree

/n /n Required Skills /n /n
Minimum 1 year of experience in Medical information call handling

/n
Positive Verbal and written communication skills

/n
Should be willing to work night shifts

/n
Should be willing to work from our Bangalore office

/n

📌 Micc Associate Medical Information Call Center Bengaluru
🏢 Qinecsa Solutions
📍 Bengaluru