We are looking for an experienced Manager – Patient Support Services with 10–15 years of experience to lead patient support operations, ensure service quality, and drive patient satisfaction and process efficiency.
Key Responsibilities
Lead and manage patient support service operations.
Manage and mentor support teams to achieve performance goals.
Monitor patient interactions, service quality, and KPIs.
Handle escalations and ensure timely resolution.
Develop and improve patient support processes and workflows.
Coordinate with internal teams to resolve patient-related issues.
Ensure compliance with healthcare policies and confidentiality standards.
Prepare reports and provide insights to senior management.
Qualifications & Skills
Bachelor’s/Master’s degree in Healthcare Management, Business Administration,
or related field.
10–15 years of relevant experience, preferably in healthcare/patient support operations.
Strong team leadership and people-management skills.
Excellent communication and problem-solving abilities.
Robust knowledge of patient service operations and quality management.
Valuable analytical and reporting skills.
Work Details
Location: Saravanampatti, Coimbatore
Employment: Full time
Experience: 10–15 years
Work Mode: Work from Office
Shift: Night Shift
Working Days: Monday to Friday
Pay: ₹70,000.00 - ₹80,000.00 per month
Benefits
Commuter assistance
Paid time off
Provident Fund
Work Location: In person
📌 Manager – Patient Support Services Saravanampatti (India)
🏢 Aram Logistics Solutions
📍 India
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