Network CISCO Voice Engineer

Hybrid

Hyderabad/Bengaluru

Exp: 8+ yrs

Mandatory Skills: Network CISCO Voice, CUCM, Cisco Unity Connection, Ribbon SBC/PSX

About the role

We are looking for an experienced Voice Networking / Unified Communications Engineer to provide L2/L3 operational support for enterprise voice and collaboration infrastructure.

The candidate should have strong hands-on experience in Cisco CUCM, Cisco Unity Connection, Ribbon SBC and Ribbon PSX, along with good knowledge of SIP-based voice communication.

The role will focus on voice infrastructure administration, production support, troubleshooting, incident resolution, and maintaining high availability of the enterprise telephony environment.

Preferred candidates should have hands-on experience with:





Cisco Unified Communications Manager (CUCM) Cisco Unity Connection Ribbon Session Border Controller (SBC) Ribbon PSX Voice infrastructure operations, troubleshooting, and incident management Desired Skills:

Robust communication skills (written and verbal) Ability to manage high risk production changes with precision Excellent organization, documentation, and time management skills Proven ability to work independently while collaborating with distributed teams Comfortable operating in fast paced, capacity constrained environments

📌 Network Cisco Voice Engineer (Bengaluru)
🏢 Mphasis
📍 Bengaluru