Manage a Portfolio of Retail Banking Customers Through Phone, Video, Email, and Digital Channels.
Build Long-term Customer Relationships and Act as the Primary Point of Contact for Banking Needs.
Promote and Cross-sell Retail Banking Products such as Savings Accounts, Current Accounts, Fixed Deposits, Loans, Credit Cards, Insurance, and Investment Products.
Conduct Periodic Customer Reviews to Identify Financial Needs and Recommend Suitable Solutions.
Resolve Customer Queries and Service Requests Within Defined Timelines.
Achieve Sales, Revenue, and Customer Satisfaction Targets.
Ensure Compliance with Banking Regulations, Kyc Norms, and Internal Policies.
Maintain Accurate Customer Records and Interaction History in Crm Systems.
Support Customer Onboarding and Digital Banking Adoption Initiatives.
Identify Prospects to Deepen Customer Relationships and Increase Wallet Share.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Retail Banking Professional Nashik
🏢 Impact Hr N Km Solutions
📍 Nashik
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