Job Purpose The Sales Executive will be responsible for handling showroom customers, identifying their requirements, demonstrating LIBAN products, closing sales, and carrying out disciplined follow-up of enquiries.
The role requires solid customer-service behaviour, product learning, and consistent follow-up.
Key ResponsibilitiesCustomer Engagement
· Welcome every showroom customer professionally.
· Understand mattress size, comfort requirement, budget, and usage.
· Ask appropriate questions before recommending a product.
· Maintain a friendly and helpful customer experience.
Product Selling
· Learn LIBAN mattress products and specifications.
· Demonstrate suitable products.
· Explain differences between various mattress models.
· Communicate price, warranty, comfort, material, and benefits clearly.
· Promote suitable accessories and complementary products.
Sales
· Achieve assigned sales targets.
· Encourage genuine customers towards purchase decisions.
· Handle basic customer objections.
· Maintain discipline while discussing discounts.
· Escalate special pricing requirements to the manager.