Lead teams: Motivate and guide team members to achieve goals

Set goals: Define objectives and performance targets for the team

Delegate tasks: Assign work to team members who are best able to complete it & also contribute as an individual contributor

Monitor performance: Provide feedback and support to team members

Manage resources: Ensure budgets and resources are used effectively

Ensure compliance: Make sure the team is following company policies and procedures

Handle customer inquiries: Resolve issues and provide customer service

Conduct performance reviews: Give employees feedback and suggestions for improvement

Skills Communication: Be able to clearly convey ideas and facilitate understanding

Problem solving: Be able to deal with issues calmly and efficiently

Decision making: Be able to make sound decisions under pressure

Relationship building: Be able to foster a positive and cooperative work workplace

Flexibility: Be able to adapt to changing circumstances

Experience required to excel in the role
Minimum experience of CASA (Corporate Salary or related industry) of minimum 3 years
Must have team handling experience of at least 2 years
Relevant experience in a managerial or leadership role Experience in a related field,



such as BFSI & allied industries
Creation of business pipeline with large and small enterprises-blue collared workers (GIG workers/labors etc.) in identified SME clusters only.
Hiring, training & driving business KPIs from off role work force based out in SME clusters-Key account executive
Generating revenues from Enterprise customers- Scaling up salary accounts & Insta Debit card to employees

Ability to build rapport with customers and effectively present banking products.
Regularly engage with existing customers to increase account activity and wallet share.
Helping develop other offerings basis the market potential requirement, come back with the market requirement and build upon a large use case
Proven track record of achieving sales targets in a retail banking workplace.
Understanding of local market dynamics and customer segments.
Familiarity with online banking platforms and mobile applications.
Knowledge of KYC norms and anti-money laundering regulations.
Motivate and guide team members to achieve goals
Define objectives and performance targets for the team
Provide feedback and support to team members
Ensure budgets and resources are used effectively

📌 Zonal Enterprise Lead Ahmedabad
🏢 Airtel Payments Bank
📍 Ahmedabad