Courier & Logistics experience mandatory. Responsible for customer queries, complaints, escalations, shipment tracking, team management, service quality, MIS reporting and branch coordination to improve customer satisfaction.
Required Candidate profile
5+ years in CRM/Customer Service with robust team-handling skills. Courier & Logistics experience preferred. Skilled in complaints, escalations, MIS, service quality and coordination.
📌 Walk In Customer Care Manager Delhi
🏢 Professional Couriers Network
📍 Delhi
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