Job DescriptionHiring: Key Account Manager – Client Success | Digital Agency

NLocation: Ghatkopar, Mumbai | Work From Office

NExperience: 2-4 Years

NCTC: Up to 6 LPA

NNotice Period: Immediate to 30 Days

NAbout the Role

nWeare looking for a Key Account Manager with solid experience in Client Success / Client Servicing to manage key client accounts, build long-term relationships, and ensure smooth campaign execution.

NKey Responsibilities

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- Manage day-to-day client communication and relationship management
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- Handle multiple client accounts and ensure high client satisfaction
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- Coordinate with Creative, Media, Content, SEO and Operations teams
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- Track campaigns, deliverables, timelines, approvals and dependencies
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- Conduct client review meetings and presentations
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- Understand client requirements and align execution with business objectives
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- Proactively identify client concerns and coordinate for timely resolution
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- Prepare client reports,MOMs, presentations and status updates
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- Support campaign planning and strategy discussions
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- Identify opportunities for account growth and stronger client relationships
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nKey Skills

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- Client Servicing / Client Success / Key Account Management
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- Strong client and stakeholder management
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- Excellent verbal and written communication
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- Digital Marketing / Advertising Agency experience
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- Campaign and project coordination
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- Strong follow-up and problem-solving skills
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- Good knowledge of MS Excel and PowerPoint
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- Ability to manage multiple accounts and priorities
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nEligibility

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- 4–7 years of relevant experience
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- Digital Marketing / Advertising Agency experience is mandatory
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- Candidates must be based in Mumbai
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- Immediate to 30 days' notice preferred
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nInterested candidates can share their updated CV at [email protected]

📌 Key Account Manager - Client Success | Digital Agency (Alibag)
🏢 Aptita
📍 Alibag