Eatopia World is a clean-label food brand created with a commitment to absolute honesty in ingredients and transparency in labeling. Eatopia aims to make healthy eating accessible to everyone, rejecting wellness gimmicks and complicated labels.

Role Objective To support the KAM in managing key accounts by driving day-to-day execution, operational excellence, and visibility deployment, ensuring seamless coordination across internal teams and platform stakeholders.

Qualification &

- Experience

- Graduation from good college
- 1–2 years of experience in E-commerce / Q-commerce operations or account management
- Prior exposure to platforms such as Amazon, Flipkart, Swiggy Instamart, Zepto, Blinkit will be an added advantage

Key Deliverables &

- Responsibilities

1.

Account Operations

Management

Manage day-to-day operational issues including:
- RTVs (returns)
- Expiry management
- Damages and discrepancy resolution
- Coordinate with supply chain and warehouse teams to ensure timely resolution

2. Promotions &
- Visibility Execution

Execute promo and visibility plans across platforms

Ensure

- Timely uploads
- Correct configuration (pricing, duration, placement)
- Identify and highlight discrepancies
- Manage end-to-end promo & visibility claims, including:
- Validation
- Documentation
- Timely settlement and reconciliation

3. Reporting &
- Data Management

Prepare and share DOS (Days of Stock) report daily





Upload the following on BI daily before 11 AM:

- Sales & stock reports
- Visibility / marketing reports

4. Forecasting &
- Planning Support

Work with KAM to

- Prepare and share monthly forecast files with supply chain
- Support demand planning and execution

5. Execution &
- Task Management

- Drive ClickUp tasks/activities to closure with timely updates
- Proactively intervene and follow up on pending items to ensure zero delays in IO closures

6.

Overall

Responsibilities

FOC Management

Stock Dashboards: SOH, FG stock, shelf-life tracking and report sharing on daily basis

Offline Coordination: Promoter scheduling and offline sales reporting

- Cross-Functional Coordination

Collaborate with

Brand / Marketing (reports, data etc.)

Accounts / Finance (claims, settlements)

Operations / Supply Chain (order & inventory management)

Knowledge, Skills &

- Competencies

- Strong proficiency in Excel and Google Sheets
- Basic analytical and reporting skills
- High ownership with strong follow-up discipline
- Ability to work in a fast-paced, execution-driven environment
- Team-oriented mindset with cross-functional teams
- Action-oriented, detail-focused, and reliable
- Strong communication and interpersonal skills

Interested candidates may email your resume to [email protected] & [email protected] with the subject line “Application for Key Account Executive (KAE)”

📌 Key Account Executive (KAE) (Mumbai)
🏢 Eatopia World
📍 Mumbai