Experience: 1–3 years (Hospital background required)
Responsibilities
Handle inbound and outbound patient calls professionally.
Provide accurate information about hospital services and appointments.
Maintain call records and update patient details in the system.
Coordinate with hospital departments to resolve patient queries.
Ensure excellent communication and customer service standards.
Requirements
1–3 years of experience as a Telecaller in a hospital setting.
Robust communication and interpersonal skills.
Ability to manage multiple calls and maintain patient satisfaction.
Basic computer knowledge for call logging and record maintenance.