Make outbound calls to prospective and existing customers.
Handle inbound customer calls and respond to enquiries.
Explain products, services, offers, and packages clearly to customers.
Generate and follow up on leads through phone calls.
Understand customer requirements and provide suitable information.
Schedule appointments and follow up with interested customers.
Maintain accurate records of calls, leads, and customer details.
Follow up regularly with potential customers to improve conversions.
Coordinate with the sales and operations teams when required.
Achieve daily/weekly/monthly calling and lead-conversion targets.
Maintain a skilled and positive relationship with customers.