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Jewellery Sales Executive –

Job Title: Jewellery Sales ExecutiveDepartment: Sales / RetailEmployment Type: Full-timeExperience: 1–5 yearsLocation: [Location]

Job Summary

We are looking for a customer-focused and enthusiastic Jewellery Sales Executive to assist customers in selecting jewellery, provide expert product guidance, and achieve sales targets. The ideal candidate should have strong communication skills, a passion for jewellery, and the ability to build lasting customer relationships.

Key Responsibilities

- Welcome customers and understand their jewellery preferences, requirements, and budget.
- Present and explain jewellery collections, designs, gemstones, metals, and product features.
- Provide personalized recommendations for engagement rings, wedding jewellery, fashion jewellery, and special occasions.
- Demonstrate strong knowledge of jewellery products, pricing, quality, and care instructions.
- Achieve individual and store sales targets through effective selling techniques.
- Build and maintain strong relationships with new and existing customers.
- Handle customer inquiries, product comparisons, negotiations, and follow-up communication.
- Prepare quotations, invoices, sales orders, and other required documentation accurately.
- Assist customers with product selection, customization, resizing, repairs, exchanges, and returns.
- Maintain attractive product displays and ensure jewellery is presented according to company standards.
- Handle jewellery securely and follow all store security, inventory, and operational procedures.
- Maintain accurate records of customer interactions, sales activities, and stock movements.
- Coordinate with inventory,



billing, workshop, and management teams to ensure smooth order fulfillment.
- Stay updated on jewellery trends, market developments, promotions, and competitor offerings.
- Follow company policies, customer service standards, and workplace safety procedures.

Required Skills

- Excellent communication, interpersonal, and customer service skills.
- Robust sales ability with a target-oriented approach.
- Knowledge of jewellery, gemstones, precious metals, and current market trends.
- Ability to understand customer needs and provide suitable product recommendations.
- Good negotiation, presentation, and relationship-building skills.
- Professional appearance and a pleasant, confident personality.
- Basic computer skills and familiarity with billing or point-of-sale systems.
- Strong attention to detail when handling products, pricing, and documentation.
- Ability to handle customer concerns and resolve issues professionally.
- Ability to work independently and as part of a retail sales team.

Qualifications

- Diploma or degree in Sales, Marketing, Business Administration, Jewellery Design, or a related field.
- Previous experience as a Jewellery Sales Executive, Retail Sales Executive, or Customer Relationship Executive will be preferred.
- Experience in jewellery retail, luxury goods, fashion, or premium customer service is an advantage.
- Freshers with strong communication skills and a passion for jewellery may also be considered.

Key Competencies

Jewellery Knowledge | Customer Service | Sales Achievement | Product Presentation | Communication Skills | Negotiation | Relationship Building | Target Orientation | Attention to Detail | Teamwork

📌 Jewellery sales ( Patna)
🏢 Naukripay
📍 Patna