Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the Role
We are looking for a Senior Product Manager to own and scale the Paytm for Business App & Merchant Dashboard. Paytm for business apps & dashboards are the control center for our merchants — where they track transactions, reconcile settlements, and manage their business. This role will strengthen the core merchant experience while also driving current initiatives that materially improve merchant trust, retention, and revenue.
Key Responsibilities
Merchant Dashboard
End-to-end ownership of payments, transactions, settlements, and reporting experiences
Financial visibility, reconciliation journeys, and business insights
Engagement, usability, reliability, and feature adoption
App Experience
Seamless visibility of payments and payouts within the app
Continuous improvement of core merchant workflows
Monetisation & Revenue Experiences
Design and scale subscription tiers and premium feature packaging
In-product discovery, upgrade journeys, and value communication
Experimentation to improve conversion and revenue outcomes
New Merchant Experience Initiatives
Identify high-impact prospects across the merchant lifecycle
Launch 0→1 improvements spanning app and dashboard
Drive data-led and insight-driven enhancements to improve trust and engagement
Ensure reliability, scalability, and compliance
Required Qualifications
3+ years of product management experience, preferably in high-scale B2C products
Solid consumer product intuition — understands engagement, funnels, and conversion deeply
Experience working on payments, fintech, SaaS platforms, or trans