Key Responsibilities:
Inpatient Billing
Prepare provisional, interim, and final inpatient bills accurately.
Verify room rent, doctor charges, procedures, investigations, pharmacy, implants, consumables, and other services.
Ensure all applicable charges are captured correctly in the HIS/Billing System.
Verify package rates, tariffs, discounts, approvals, and adjustments.
Identify and resolve billing discrepancies before final bill closure.
Discharge Billing
Coordinate with nursing, pharmacy, laboratory, radiology, OT, ICU, and other departments for pending charges.
Prepare and finalize bills at the time of discharge.
Ensure timely billing clearance to avoid unnecessary discharge delays.
Explain bill details, deposits, outstanding amounts, and final settlements to patients/attendants.
Insurance & TPA Coordination
Coordinate with insurance companies and TPAs for cashless cases.
Follow up for pre-authorizations, enhancements, queries, and final approvals.
Verify insurance-approved amounts against the final bill.
Ensure complete documentation for claim submission.
Follow up on pending claims,



deductions, and settlement issues.
Payment & Collection
Collect patient deposits, part-payments, and outstanding balances.
Issue receipts and maintain accurate payment records.
Reconcile daily billing and collection transactions.
Follow up on outstanding patient/credit accounts as assigned.
Charge Capture & Revenue Control
Monitor patient accounts for missed or delayed charge entries.
Coordinate with departments to ensure real-time capture of services and consumables.
Ensure billing is carried out as per approved hospital tariffs and packages.
Support initiatives to minimize billing errors and revenue leakage.
Patient Service
Handle patient and attendant queries related to bills, payments, packages, and insurance.
Explain billing components clearly and professionally.
Resolve routine billing concerns and escalate complex issues to the appropriate authority.
Maintain patient confidentiality at all times.

📌 Walk In Billing Associate Hyderabad
🏢 Star Hospitals
📍 Hyderabad