Role & responsibilities

Core responsibility - Developing, executing and monitoring various exception reports for Branch Banking in coordination with other stake holders & ITD.

a) Ensure automation and elimination of exception reports by coordination with ITD with support from various stakeholders.

b) End to end monitoring (including Audit) of regulatory submissions for Branch Operations.

c) Streamline existing processes/ products to improve customer, frontline and operations experience, as well as ensure adherence to regulatory, internal guidelines and also competition offerings.

d) Raise any issue pertaining to process/ system fixes to avoid recurrences of exceptions where applicable.

Doing complete RCA on all such issues identified.

e) Facilitate continuous training and mentoring of branch staff on exceptions.

f) Live out ESQ culture by leading on internal customer engagements

g) Handling and backing up for other projects as taken up from time-to-time basis.

Preferred candidate profile

📌 Risk And Compliance Team Leader Hyderabad
🏢 DCB Bank
📍 Hyderabad