Working at Freudenberg: We will wow your world
Responsibilities:
Contributes actively to the evaluation of current and complex applications and identifiication of new system requirements through applying technical leadership competencies
Contributes to the communication and presentations on system enhancements
Manages systems hardware and application software implementation and upgrades
Troubleshoots problems with software on a third level
Applies procedures and protocols for software
Contributes to the conception of recent business requirement and development of IT solutions (e.g. SAP)
Implements further improvement of IT applications, technologies or services

For Operations Manager
Manages capacity allocation and alignment with Team Leads
Responsible and accountable for IT application support & monitoring of one IT application
Ensures the adherence to defined SLAs, acts as escalation level if incidents are stuck,



assigns incidents and tracks the execution state
Qualifications:
Has skills developed through formal training or work experience
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The Freudenberg Group is an equal prospect employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
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🏢 FREUDENBERG GROUP
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