Handle 2–3 live customer chats simultaneously while managing email tickets effectively.
Provide explicit, qualified, accurate, and timely responses to customer queries.
Monitor and respond to customer feedback across chat, email, social media,
Required Candidate profile
0–2 years of experience in customer support, preferably in chat and email processes.
Excellent written and verbal English communication skills.
Strong command of grammar, skilled communication
📌 Customer Support Executive Mumbai
🏢 OrbiTouch HR
📍 Mumbai
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