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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced qualified to join our team in the role of Team Lder Cash Payms and Recs
Purpose of the role:
Global Payments Processing is an integral part of Global Payment Service Operations and a space that manages the data processing work for Manual, Semi-automated and Automated payment instructions for all lines of business, across regions for HSBC customers.
The team manages inward and outward-bound payments and handles all steps leading to the completion of the transactions. The space deals with work on exception queues, managing enquiries related to the processing of customer instructions. The core processing tools are GPE which is a new age G Suite system and HUB which is the legacy payments processing system and the associated backend tools. Enhancements to the tools and ways of working keeps this space very energetic and constantly on the move. User experience and reduce manual workarounds across multiple regions is part of the larger agenda that is pursued by the space.
In line with this, the role demands very high visibility of escalations / SLAs / Projects that are lined up for the year to drive the department AOP and ensuring there are mínimal disruptions. Key elements of this role would be to critically look at the processes from an enhancement perspective along with ensuring processes have stringent
📌 Team Lder Cash Payms And Recs Hyderabad
🏢 HSBC Global Services
📍 Hyderabad
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