As an Admission Counsellor (Inside Sales), you will play a vital role in the student recruitment process. You will interact with prospective students, provide information about academic programs, and guide them through the entire admission process.
The role requires solid communication, counselling, and sales skills to convert student inquiries into successful admissions.
Key Responsibilities
Counsel prospective students regarding UG & PG programs offered by the institution.
Guide students about courses, eligibility criteria, and admission procedures.
Interact with students via data calling, online chat, and telephonic conversations.
Handle and resolve student queries and concerns effectively.
Convert leads into successful admissions/enrollments.
Maintain and update records of calls, leads, and student interactions.
Manage telephonic and walk-in counselling records daily.
Collect feedback from students and consolidate reports when required.
Required Qualifications:
Bachelors degree in any discipline.
Prior sales or counselling experience, preferably in the education sector.
Solid communication and interpersonal skills.
Ability to build rapport with students and parents.
Result-oriented mindset with solid lead conversion skills.
Preferred Skills
Education Sale/Course selling
Inside Sales / Tele-Counselling experience
Lead conversion ability
CRM handling experience
Strong persuasion and negotiation skills
Someone passionate about education, student success, and capable of converting inquiries into enrollments through effective counsellin