JLL supports the Whole You, personally and professionally.
Title
Welcome Host/FOE
Business unit
Integrated Facilities Management
Reporting to
Assistant Workplace Manager / Experience Lead
Key stakeholders
Nil
Direct reports
Nil
Duties & responsibilities
Greeting clients and setting a positive office atmosphere and assisting visitors in a skilled and friendly manner.
Maintain office decorum - 3rd floor reception area, work café area and board room area.
Managing and knowledgeable about handling visitor management system/process.
Answering the phone, taking messages or calls to respective departments.
Creating and maintaining updated documents and spreadsheets for stock/inventory when necessary.
Recording meeting minutes and dictations when necessary.
Scheduling and confirming appointments & meetings if any
Assisting on requirements of SEZ’s entry process related to vendor material entry or office video shoot by vendors, challans and keep it securely.
Events flower arrangements, JLL attendance, background verification




Ensure that quality of the services is always maintained at highest levels and work on further improvements.
Reports unsafe / abnormal conditions and unusual occurrences to the concerned team
Received customer suggestion and make necessary improvements
Implementation of EHS/HSSE initiatives in the site.
Drive the EHS/HSSE compliance programme in the managed facility.
Ensure Client and JLL EHS/HSSE requirements are full implemented and complied with.
Identify Risk assessment and put controls and inform the line manager
Incident management reporting to be done

Performance objectives
Provide Superior Client Service (weighting 50%)
Initiative or Process Improvement in Functional Area (weighting 40%)
Personal and Career development (weighting 10%)

Key skills
Excellent communication skills - written as well as listening
Teamwork, Computer knowledge
Experience in FM/software/hotel industry
Customer se

📌 Business Support, Customer Service Pune
🏢 JLL
📍 Pune