Key Responsibilities
Outbound Calls: Contact potential or existing customers to promote products, services, or set up meetings.
Inbound Calls: Handle incoming customer inquiries, complaints, and requests in a skilled manner.
Lead Generation & Sales: Identify new sales opportunities, nurture leads, and close sales over the phone.
Data Management: Maintain accurate, up-to-date customer records in the database or CRM system.
Script Adherence: Follow company-provided scripts while adapting to the conversation to ensure consistency.
Target Achievement: Meet or exceed daily/weekly/monthly sales, call volume, and quality targets. Jobsoid +7
Required Skills and Qualifications
Communication Skills: Solid verbal communication in English and/or local languages, with active listening skills.
Customer Service: Ability to handle objections, rejection, and difficult customers politely.
Technical Skills: Basic computer skills (MS Office) and familiarity with CRM software.
Education: High school diploma or equivalent is generally required; graduation is preferred by some employers.
Experience: Previous experience in telesales, telemarketing, or customer service is a plus, but many roles are beginner-friendly
Job Types: Full time, Permanent, Fresher
Pay: ₹10,000.00 - ₹14,000.00 per month
Work Location: In person
📌 Tellecaller Thiruvallam (India)
🏢 Karuna Steels
📍 India
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