Job Title: Amazon Marketplace Executive - IT Hardware
Location: Mumbai (In-Office)
Employment Type: Full time
Experience Level: Entry to Mid-Level
Shift: UK Business Hours
Job Overview
We are hiring an Amazon Marketplace Executive to manage and support Amazon marketplace operations for a UK-based client. The role involves handling customer queries, managing product listings, processing orders and returns, and supporting day-to-day marketplace activities.
Basic and up-to-date IT hardware knowledge is mandatory, with familiarity with current products available in the marketplace.
Key Responsibilities
Manage Amazon marketplace operations for a UK-based client account
Respond to customer queries professionally and within defined timelines
Handle basic product and technical queries related to computer hardware
Add, update, and maintain product listings on Amazon Seller Central through the client portal
Manage orders, cancellations, returns, and coordinate related activities
Maintain accurate records and support smooth marketplace operations using Microsoft Office tools (Excel, Word, etc.)
Requirements:
Basic understanding of PCs, computer hardware, and related components (processors, motherboards, RAM, storage, GPUs, peripherals, etc.)
Positive written communication skills
Strong attention to detail and ability to manage multiple tasks efficiently
Familiarity with Amazon Seller Central or other e-commerce platforms (preferred)
Willingness to work shift-based schedules aligned with UK business hours