Roles and Responsibilities:
Prepare and deliver technical presentations explaining products or services to existing and prospective customers
Talk with customers and engineers to assess equipment needs and to determine system requirements
Collaborate with sales teams to understand customer requirements and provide sales support
Secure and renew orders and arrange delivery
Plan and modify products to meet customer needs
Using skill and tools to provide effective solutions to customers' concerns
Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively
Promptly following up on service requests and providing customer feedback
Monitoring equipment and machinery performance and developing preventative maintenance measures
Conducting quality assurance and safety checks on all equipment
Delivering demonstrations to ensure that customers are educated on secure and effective equipment use.
Providing recommendations about recent features and product improvements
Monitoring inventory and reordering materials when needed
Conducting research and attending workshops to remain abreast of industry developments
Writing reports and presenting findings to Managers and Supervisors on a regular basis
Pay: ₹30,000.00 - ₹40,000.00 per month
Perks:
Cell phone reimbursement
Internet reimbursement
Leave encashment
Provident Fund