12 Sep
|
Aarya SoftEx
|
India
12 Sep
Aarya SoftEx
India
Job description:
Understand customer issues and troubleshoot software/product-related problems
Assist customers with product setup, configuration, and usage
Log, track, and follow up on support tickets until resolution
Coordinate with development and QA teams for complex technical issues
Maintain documentation, FAQs, and knowledge base articles
Ensure adherence to SLA and response timelines
Provide product demos or walkthroughs when required
Positive communication skill in english.
Job Types: Full time, fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Support Associate Vadodara (India)
🏢 Aarya SoftEx
📍 India