Customer Support Associate Vadodara (India)

Customer Support Associate Vadodara (India)

12 Sep
|
Aarya SoftEx
|
India

12 Sep

Aarya SoftEx

India

Job description:
Understand customer issues and troubleshoot software/product-related problems

Assist customers with product setup, configuration, and usage

Log, track, and follow up on support tickets until resolution

Coordinate with development and QA teams for complex technical issues

Maintain documentation, FAQs, and knowledge base articles

Ensure adherence to SLA and response timelines

Provide product demos or walkthroughs when required

Positive communication skill in english.

Job Types: Full time, fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Associate Vadodara (India)
🏢 Aarya SoftEx
📍 India

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