Job Description Summary
The Director of Operations will work in close collaboration with the Global Head CDO and other members of the CDO LT in reviewing and tracking the Objectives and Key Results (OKRs) for CDO. Accountable for consolidating and reporting the progress made against CDO organizational OKRs and KPIs related to quality, cost, time and productivity. Will be accountable for setting up business governance framework for various governance meetings such as CDOLT (Leadership Team), Ambition review meetings and QRB (Quality Review Board).

Job Description
Major Activities
In collaboration with Global Head CDO, CDOLT – translate multi year strategic vision into year on year goals and objectives. Ensure objectives are aligned upward with GDO / GDD objectives and downward through objectives of all associates within the CDO sub-functions.
Drive governance for all non drug projects within CDO – track and measure the ROI and impact on CDO / GCO targets for cost, speed, productivity and quality.




Ensures that appropriate KPIs and operational metrics are in place to track progress verus targets and OKRs. Coordinate oversight of metrics in collaboration with CDO sub functions and Business Analytics teams at GCO level.
Lead and oversee S&O; function within CDO – supporting in operational health and vendor management.
Ensures robust resourcing algorithms are in place and collaborates with Resource Management function (at GDO level) to ensure that current and future CDO resourcing is appropriately defined and can successfully support portfolio delivery.
Drive business efficiency, financial planning and cost basis; implement cross-functional strategies to maximize productivity and efficiency through use of effective business process, global corporate standards and utilization of strategic alliances with external partners.
Manages Clinical Data Operations communication planning – Coordinates efforts with Communications colleagues and Clinical Data Operations L

📌 Director Of Operations, S&o Hyderabad (India)
🏢 Novartis
📍 India