12 Sep
|
HealthSy Pharmacy
|
Chennai
12 Sep
HealthSy Pharmacy
Chennai
Job Summary
Retail Assistant - Delivery & Support to assist in daily store operations while ensuring timely and accurate delivery of products to customers. This role requires a balance of in-store support and fieldwork, contributing to smooth store functioning and customer satisfaction.
Roles and responsibilities
Store Operations Support
Assist in day-to-day store activities including billing support, stock handling, and shelf arrangement
Ensure proper organization, cleanliness, and hygiene of the store
Support pharmacists/store in-charge in routine operational tasks
Help in receiving, checking, and storing incoming stock
Order Processing & Packing
Accurately pick, pack, and prepare customer orders for delivery
Ensure correct labeling and documentation of orders
Coordinate with store staff for timely order readiness
Delivery Management
Deliver products to customers safely and within the defined timelines
Plan delivery routes efficiently to ensure timely service
Collect payments (if applicable) and update delivery status
Maintain proper records of deliveries and customer interactions
Customer Service
Provide courteous and skilled interaction with customers during deliveries and in-store
Address basic customer queries and escalate issues when required
Ensure a positive customer experience at all touchpoints
Compliance & Safety
Follow company policies, SOPs, and safety guidelines
Ensure proper handling of products, especially medicines and sensitive items
Adhere to traffic rules and protected driving practices during deliveries.
Pay: ₹8,086.00 - ₹25,000.88 per month
Work Location: In person
📌 Retail Assistant Chennai
🏢 HealthSy Pharmacy
📍 Chennai