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- Job Title: Senior Technical Architect – Banking, Agentic AI & Enterprise Automation
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- Experience Required: 15+ Yrs
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- Location: Bengaluru / Hyderabad / Chennai
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nWe are seeking a highly accomplished Senior Technical Architect with 15+ years of progressive experience in banking technology, agentic AI solutions, and enterprise automation platforms. The ideal candidate will lead the design and implementation of next-generation intelligent solutions, leveraging cutting-edge platforms such as Maisa AI, Salesforce, UiPath, and Appian, while championing robust integration and enterprise architecture practices across the organization.

NThis role demands a strategic thinker with deep hands-on technical expertise, capable of architecting scalable, secure, and compliant solutions in highly regulated banking environments.

NKey Responsibilities

n1. Strategic Architecture & Leadership

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- Define and own the end-to-end technical architecture for complex banking transformation programs.
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- Lead architectural decisions across multi-platform, multi-vendor ecosystems.
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- Provide thought leadership on emerging technologies, particularly in agentic AI and intelligent automation.
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- Collaborate with business stakeholders, product owners, and engineering teams to translate business goals into technical roadmaps.
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n2. Agentic AI Solution Design

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- Architect and design autonomous, goal-driven agentic AI solutions for banking use cases (e.G., customer onboarding, fraud detection, KYC/AML, intelligent advisory).
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- Design multi-agent orchestration frameworks, including reasoning, planning, memory, and tool-use patterns.
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- Define guardrails, observability, and governance models for AI agents in regulated environments.
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n3.



Maisa AI (or Equivalent) Architecture

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- Lead the architecture and design of solutions on Maisa AI or equivalent agentic platforms (e.G., LangGraph, CrewAI, AutoGen, Microsoft Copilot Studio).
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- Design Knowledge Processing Units (KPUs) and deterministic agentic workflows.
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- Establish integration patterns between agentic platforms and core banking systems.
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n4. Salesforce Architecture

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- Architect Salesforce Financial Services Cloud, Sales Cloud, Service Cloud, and Marketing Cloud solutions.
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- Design Salesforce data models, integration patterns (MuleSoft, APIs), security models, and governance frameworks.
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- Lead Einstein AI / Agentforce integrations within enterprise ecosystems.
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n5. UiPath Architecture

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- Design enterprise-grade RPA and intelligent automation solutions on UiPath.
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- Architect UiPath Orchestrator, AI Center, Document Understanding, and Action Center deployments.
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- Define automation governance, CoE operating models, and scaling strategies.
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n6. Appian Architecture

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- Architect low-code BPM and case management solutions on Appian.
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- Design process models, data fabrics, integrations, and AI-infused workflows.
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- Drive Appian-based digital process automation aligned with banking compliance requirements.
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n7. ServiceNow (Good to Have)

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- Provide architectural guidance on ServiceNow ITSM, ITOM, and workflow automation integrations.
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- Design touchpoints between ServiceNow and broader automation ecosystems.
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n8. Integration & Enterprise Architecture

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- Define enterpriseintegration patterns (event-driven, API-led, microservices, ESB).
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- Architect solutions using MuleSoft, Kafka, REST/SOAP, GraphQL, and iPaaS platforms.
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- Ensure alignment with TOGAF / Zachman frameworks and enterprise standards.
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- Establish NFRs: scalability, performance, security, compliance, and resilience.
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n9. Data Architecture, data modelling and data products

NSkills & Qualifications

NMandatory Experience

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- 15+ years of overall ITexperience, with at least 8+ years in architecture roles.
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- Strong banking and financial services domain expertise (retail banking, corporate banking, payments, lending, wealth management, or capital markets).
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- Proven experience architecting agentic AI / autonomous AI solutions.
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- Hands-on expertise withMaisa AI or equivalent agentic platforms.
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- Deep architectural experience in Salesforce, UiPath, and Appian.
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- Solid background in enterprise integration architecture.
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nTechnical Competencies

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- AI/ML: LLMs, RAG, agentic frameworks, prompt engineering, vector databases.
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- Cloud: AWS / Azure / GCP — solution architecture and deployment.
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- Integration: MuleSoft, Kafka, API Gateways, microservices, event-driven architecture.
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- Security: OAuth2, OIDC, SAML, banking-grade security and compliance (PCI-DSS, SOC 2, GDPR).
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- DevOps: CI/CD pipelines, containerization (Docker, Kubernetes), IaC (Terraform).
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📌 Hiring: Technical Architect (Bengaluru)
🏢 Genpact
📍 Bengaluru