Job Overview

Key Responsibilities
Manage and maintain CRM software operations on a daily basis.
Update and maintain customer data, leads, and records in the CRM system.
Monitor lead flow and ensure proper lead assignment to respective teams.
Coordinate with sales, marketing, and support teams for CRM updates.
Generate daily, weekly, and monthly reports from the CRM system.
Ensure data accuracy and proper documentation in the CRM database.
Track customer interactions, follow-ups, and service updates in CRM.
Identify system issues and coordinate with the technical team for resolution.
Maintain confidentiality and security of company data.

Required Skills & Qualifications
Bachelor’s degree in Business Administration, Commerce, IT, or related field.
Basic understanding of CRM software and data management.
Valuable knowledge of MS Excel and reporting tools.
Strong organizational and analytical skills.
Valuable communication and coordination abilities.
Ability to work in a rapid-paced environment and handle multiple tasks.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

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