A Customer Care Executive is responsible for handling customer queries, complaints, and requests in a timely and qualified manner. They act as the first point of contact between the organization and its customers, ensuring a positive customer experience. The role involves providing accurate information about products or services, resolving issues efficiently, and maintaining customer satisfaction and loyalty.

Key Responsibilities
Respond to customer inquiries promptly
Resolve complaints and provide appropriate solutions
Maintain detailed records of customer interactions
Follow up with customers to ensure satisfaction
Provide product/service information
Escalate complex issues to higher authorities when necessary

Required Skills:
Excellent communication and interpersonal skills
Problem-solving ability
Patience and empathy
Basic computer knowledge
Time management skills

Job Types: Full time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Advantages:
Food provided
Paid sick time
Provident Fund

Work Location: In person

📌 Customer Care Executive Panchkula
🏢 Arete Technologies India
📍 Panchkula