A Sales Coordinator at Aaramghar Stays will be responsible for handling all incoming META ads and website leads, converting inquiries into confirmed bookings, and ensuring smooth communication between guests and the sales team. The role involves lead qualification, guest communication, follow-ups, coordination for quotations, and sharing confirmed booking details with the operations team.

Key Roles & Responsibilities

Lead Handling & Guest Communication
Handle all incoming leads from META platforms (Facebook & Instagram) and company website.
Conduct the first introduction call with guests.
Understand guest requirements and gather complete booking details:
Check-in date
Check-out date
Number of guests (PAX)
Preferred location
Budget
Occasion/purpose of stay
Maintain qualified and polite communication with all guests.

Lead Qualification & Follow-Up
Qualify leads based on guest requirements and villa availability.
Perform regular follow-ups as per the company follow-up process.
Maintain proper follow-up records and update lead status daily.




Ensure timely response to all inquiries and missed leads.

Sales Coordination
Coordinate with the Assistant Sales Manager for:
Villa availability
Pricing
Quotations
Offers and negotiations
Share accurate guest requirements with the sales team for faster closure.

Booking Coordination
Once booking is confirmed:
Share booking details with the internal team group.
Ensure all required guest details are properly communicated.
Coordinate with operations and reservation teams for smooth guest check-in.

CRM & Data Management
Maintain lead database and inquiry records.
Update CRM/sales sheets regularly.
Track conversion status, follow-up schedules, and booking confirmations.

Daily Duties
Calling fresh META and website leads.
Responding to WhatsApp, calls, and inquiry forms.
Scheduling and conducting follow-up calls.
Coordinating quotations with Assistant Sales Manager.
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📌 Sales Co Ordinator Mumbai
🏢 Aaaramghar Stays
📍 Mumbai