About Navi
Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are straightforward, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences.
Founders: Sachin Bansal & Ankit Agarwal
What makes you a positive executive at Navi?
Ability to learn
Being disciplined
Communicating well
"Please carry your education and employment proof for verification purpose at the time of interviews."
Perks:
Can earn incentives upto Rs 40,000 /- per month.
Travel Allowance - Rs 3000 to Rs 4000 /- per month
Health Insurance coverage upto 3 lacs
Eligible for annual appraisal cycle & promotions.
Full time job
How would your role at Navi look like?
Follow-up with customers for recovery of overdue amounts through field visits to customers address
Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal guidelines, in accordance with the SOPs provided by the company
Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the duty with utmost sincerity, dedication & integrity
Ensure genuine and timely feedback is filled on App for each case, and update any new customer information on the App
Ensure that the weekly/monthly collection target is met
Update the status of repayments and raise any on-ground issues to the field collection manager in a timely and cordial manner