Company: Alliance Broadband Services Private Limited

Experience:Minimum 1 year

Job Type: Full-time

Interview: Online via Google Meet / Microsoft Team or Offline

Salary: To be discussed during the interview.

Job Location: Vizag, Andhra Pradesh (Alliance Vizag Branch)

Language: Telegu, English & Hindi

Qualification:Minimum Graduation with CCNA / Networking knowledge.

The role involves troubleshooting customer connectivity issues, providing technical assistance, monitoring network-related problems, and coordinating with internal technical teams to ensure quick and effective resolution of service issues.

Key Responsibilities:
Provide technical support to broadband and Internet customers.
Troubleshoot internet connectivity, router, LAN, Wi-Fi, and basic network-related issues.
Diagnose and resolve customer complaints related to broadband services.
Provide explicit and professional communication to customers regarding technical problems and resolutions.
Support day-to-day ISP/networking operations as required.

Requirements:




Minimum 1 year of experience in technical support, preferably in Telecom, Broadband, ISP, Networking, or a related industry.
Good knowledge of CCNA and networking fundamentals.
Understanding of TCP/IP, IP addressing, DNS, DHCP, LAN/WAN, routing, switching, and basic network troubleshooting.
Knowledge of routers, switches, Wi-Fi, and basic network configuration.
Strong troubleshooting and problem-solving skills.

What We Offer:
Chance to work with a growing and established ISP company.
Exposure to real-world broadband and networking operations.
Professional and supportive work environment.
Growth opportunities prospects in the telecom and networking industry.
Salary will be discussed during the interview, based on experience and suitability.

About Alliance Broadband Services Private Limited:
Alliance Broadband Services Private Limited is a leading Internet Service Provider with a Unified License Category A ISP, gr

📌 Technical Support Executive For Networking Visakhapatnam
🏢 ALLIANCE BROADBAND SERVICES
📍 Visakhapatnam