Key Responsibilities
Make outbound calls to retailers, wholesalers, and prospective clients.
Introduce and promote company jewellery collections and services.
Generate current business leads and schedule appointments for the sales team.
Maintain regular follow-up with existing and potential customers.
Handle customer inquiries regarding products, rates, orders, and schemes.
Maintain customer database and update call records regularly.
Coordinate with sales and dispatch teams for order-related communication.
Achieve daily and monthly calling and lead generation targets.
Build robust customer relationships through professional communication.
Collect market feedback and share updates with management.
Required Skills:
Good communication and convincing skills.
Basic knowledge of jewellery products and market preferred.
Ability to handle customer calls professionally.
Knowledge of MS Excel and CRM/software is an advantage.
Strong follow-up and coordination skills.
Target-oriented and self-motivated attitude.
Qualification
Graduate in any field.
Experience
0 to 2 years of experience in telemarketing, inside sales, or customer handling.
Jewellery industry experience preferred.
Perks:
Health insurance
Leave encashment
Provident Fund