nThis role is responsible for supporting HR IT Operations by managing and enhancing HRMS processes, developing Amplify scripts, analysing system data, and resolving day-to-day HRMS queries. The incumbent will work closely with business stakeholders to gather requirements and configure custom workflows, forms, and process automation within the HRMS platform.
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- The role also involves providing functional support and basic training to stakeholders on HRMS modules, ensuring effective system adoption and user experience. Additionally, the position requires a foundational understanding of Python scripting to support automation, Integratuon and Amplify scripting.
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nEducational
nQualifications
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- MBA / PGDM or equivalent
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- KEY DUTIES & RESPONSIBILITIES OF THE ROLE
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nBusiness/ Financials
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- Support and maintain HR IT Operations and HRMS applications.
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- Develop, modify, and troubleshoot Amplify scripts.
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- Analyse HRMS data and generate reports as required.
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- Resolve daily HRMS userqueries and system-related issues.
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- Create and configure custom workflows based on business requirements.
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- Conduct basic user training and knowledge-sharing sessions on HRMS modules.
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- Collaborate with stakeholders to identify process improvement opportunities.
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- Possess a basic understanding of Python scripts and automation concepts.
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nCustomer (Both Internal & External)
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- Support any queryraised form stakeholders related to new changes
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- Support closure of HR system queries within TAT
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- Training regional and corporate teams for the changes and monitoring adoption.
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nInternal process
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- Document any changes, updates or new feature rolled out and maintaining the version documents
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- Regular sanity checks to ensure higher efficiency of the HR systems
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nInnovation & Learning
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- Develop, maintainand perform operational procedures and ensure operational tasks are performed reliably and consistently to reduce the risk of unplanned outages.
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- Find opportunities to co-operate with internal and external parties to improve outcomes for customers
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- MINIMUM REQUIREMENTS OFKNOWLEDGE & SKILLS
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nEducational
nQualifications
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- Master Degree/Post Graduation/BCA/BSC
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nExperience Range (Years and Core Experience Type)
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- 3-6 Years of HRMSTechno functional support role
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nCertifications
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- Any recognised HRMS Certification, preferably Darwinbox HRMS Certification.
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- Basic certification or training in API Integrations, SQL, Workflow Automation, or HR Technology Platforms.
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nFunctional Skills
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- Amplify scriptingexperience.
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- Data analysis and reporting skills.
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- Workflow configuration and process automation.
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- Committed to confidentiality: can be trusted with highly sensitive and confidential information, default conduct exemplifies integrity
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- Excellent HRMS application knowledge (Super admin user)
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nBehavioral Skills
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- Ability to multitask using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects/capabilities with varying completion dates.
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- Mature and self-motivated professional able to work in a fast-paced and constantly changing workplace.
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- Capability to work as an effective member.
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- A focus on customer satisfaction and high-quality service delivery, with strong interpersonal skills and responsiveness.
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nCompetencies
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- Technical Proficiency, Data Management, Communication Skill and Collaboration
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- KEY INTERACTIONS
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NINTERNAL
nEXTERNAL
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- HR Functions
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- IT Department (Related to HRMS)
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- Other Functions.
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- Application Vendor
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- Integration Vendor
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📌 Hiring: Specialist-Hr It Operations (Karnataka)
🏢 Ujjivan Small Finance Bank
📍 Karnataka
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