Sales Achievement
Achieve monthly and quarterly individual sales targets as assigned by the Store Manager.
Contribute to achieving the overall store sales target through effective customer engagement and upselling. Actively participate in daily sales briefings and target reviews.
Customer Experience & Relationship Management
Understand customer needs to recommend suitable gemstones and certification services.
Ensure repeat sales by maintaining customer contact records and follow-ups (minimum 50 customer calls/day).
Manage client queries, ensuring 100% satisfaction through prompt resolution.
Product Knowledge & Presentation
Maintain thorough knowledge of gemstones, certification processes, and value attributes.
Ensure accurate product display, cleanliness, and adherence to visual merchandising standards.
Keep track of product movement, replenishment, and display accuracy (zero stock discrepancy).
Store Operations
Assist in store opening and closing activities as per SOPs.
Maintain accurate billing, cash handling,



and inventory records.
Ensure product tagging, documentation, and certification are in place before handover to clients.
Support audits and compliance checks, ensuring zero deviation from process guidelines.
Sales Coordination & Reporting
Record daily sales transactions and submit reports to the Store Manager.
Update CRM data with customer details and sales conversions.
Coordinate with sales coordinators and marketing teams for in-store promotions or special events.
Team Collaboration
Support team members during peak hours to ensure smooth store functioning.
Share product insights, sales techniques, and best practices with peers.

Participate in regular performance feedback sessions and skill enhancement programs.

Job Types: Full time, Permanent

Pay: ₹15,000.00 - ₹24,000.00 per month

Work Location: In person

📌 Retail Store Associate Delhi
🏢 Career Binders
📍 Delhi