Role Clarity Documents of Operation Co-ordinator:
Role Definition:
Operation Co-ordinator will be responsible in co-ordinating, preparing key documents, following processes & communicating relevant information.

Responsibility Deliverable:
Creation of Service Order/Job Cards and intimation to A/cs for Invoice preparation
Co-ordinate with Inspection Team for timely reporting
Co-ordinate with customer for gatepass preparation.
Weekly Reporting

Task & Activities:
Making Entries in ERP.
Co-ordinating with Sales Engineer and Operations.
Co-ordinate with customer or customer gatepass section for gatepass preparation.
Manpower documentation updating in One drive.
Site advance mail request to accounts.
Ticket Requisition / Booking of technician
Intimation to customer for site engineer deputation.
Co-ordinate with Inspection Team for collection of site report and expense voucher.
Invoice, voucher, report scanning and sending it to customer.
Invoice, voucher, report packing and dispatch.
Payment follow-up and update to accounts.




Co-ordinating with HR team for compliance documents submission to respective clients.

Measurement Metrics:
Timely updating SO in ERP
Timely dispatch of invoices
Follow-up with Customers

Competencies we are looking for

Iceberg Elements

Attributes List

Skills:
Communication Skill

Listening skills

Logical

Creative & Critical Thinking

Positive Co-ordinator

Customer Centric

Knowledge

Vendor Registration

Documentation

Service Order/Job Cards

Invoice Process knowledge

Self-Image

Confident

Positive Attitude

Technically up-to-date

Energetic

Pleasing Personality

Traits

Willingness to learn and share knowledge

Humble

Stress Management

Pro-active

Keeping Organisation before Self

Motives

Learner

Process-oriented

Innovative idea

Quick Response

Job Types: Full time, Fresher, Internship

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Operations Coordinator Panvel
🏢 NDTS India
📍 Panvel