12 Sep
|
Trisita Engineering
|
Kolkata
12 Sep
Trisita Engineering
Kolkata
Key Responsibilities:
Assist customers with queries, complaints, product/service information, and issue resoluti on.
Maintain customer records and update the CRM system accurately.
Follow communication guidelines, scripts, and protocols.
Provide timely solutions and escalate issues when required.
Ensure customer satisfaction and maintain service quality standards.
Coordinate with internal departments for faster resolution.
Required Skills & Qualifications:
Graduate preferred.
Excellent verbal and written communication skills.
Ability to handle customers professionally and patiently.
Basic computer knowledge and typing skills.
Job Types: Full time, Permanent
Work Location: In person
📌 Inside Sales Representative Kolkata
🏢 Trisita Engineering
📍 Kolkata