Navcom - Service Co-ordinator

Key Responsibilities
Enquiry Handling
Understand the nature and technical scope of each enquiry.
Forward enquiries to relevant vendors and gather quotations.
Prepare and send proposals to clients.
Client Interaction & Order Follow-Up
Follow up on submitted proposals with clients.
Work towards converting proposals into confirmed service orders.
Job Execution Coordination
Upon confirmation, share agent/delivery information with vendors.
Track the execution of the service job.
Ensure timely receipt of service/job completion reports from vendors.
Billing & Documentation
Create re-billing files based on service reports.
Coordinate with the accounts department for invoice processing.
Internal Team Coordination
Monitor and manage incoming enquiries.
Analyze and distribute enquiries among team members.
Ensure timely response and smooth service execution.

Qualifications
Educational Qualification:



Diploma in Electronics / Communication / Marine Engineering or equivalent.
Qualified Experience: Minimum 2 years of experience in the shipping or marine services industry.
Industry Background: Preferably from NAVCOM (Navigation & Communication) services.

Technical Requirements
Basic understanding of marine navigation and communication systems.
Familiarity with vendor coordination, proposal drafting, and job execution tracking.
Proficiency in MS Office, Outlook, and Microsoft Teams.
Ability to read technical documents and vendor quotations.
Understanding of billing workflows and documentation procedures.

Job Types: Full time, Permanent

Pay: ₹500,000.00 - ₹700,000.00 per year

Advantages:
Cell phone reimbursement
Health insurance
Provident Fund

Work Location: In person

📌 Service Coordinator Andheri
🏢 Station Satcom
📍 Andheri