onJob Title: Voice Process Executive (US Shift)

Company: Benda Infotech
Location: Newtown, Kolkata
Salary: ₹14,000 - ₹18,000 per month + Performance Incentives
Shift: US Night Shift
Working Days: 5 Days a Week

Job Overview

Key Responsibilities
Handle inbound/outbound calls for US-based clients
Provide accurate information about products/services
Resolve customer queries and concerns professionally
Maintain call records and update CRM systems
Achieve daily/weekly performance targets
Ensure high levels of customer satisfaction

Eligibility Criteria
Minimum qualification: 12th Pass / Graduate
Good verbal communication skills in English
Basic computer knowledge
Comfortable working in US Night Shift

Skills Required:
Strong communication & interpersonal skills
Active listening abilities
Problem-solving mindset




Basic MS Office knowledge
Ability to work in a team setting

Perks & Perks
Attractive performance incentives
Fixed 5-day working week
Opportunity for career growth
Friendly and skilled work environment

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:
Leave encashment
Paid sick time

Ability to commute/relocate:
Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
Are you ok for 14K to 18K in hand salary with an incentive?

Location:
Kolkata, West Bengal (required)

Shift availability:
Night Shift (required)

Work Location: In person

📌 Voice Process Kolkata
🏢 Benda Infotech
📍 Kolkata