Job Title:
Hotel Booking Executive / Remote Receptionist (Work From Home)

Location:
Work From Home (Remote)

Job Description:
We are looking for a responsible and customer-friendly Hotel Booking Executive to manage all booking-related activities from home. The role involves handling customer calls, responding to booking inquiries, confirming reservations, and coordinating with the hotel management.

Key Responsibilities:
Attend and respond to all incoming customer calls promptly
Handle room booking inquiries via phone and messaging platforms
Confirm, modify, and cancel bookings as per customer requests
Maintain accurate booking records and guest details
Coordinate with hotel management regarding availability and reservations
Ensure polite, qualified, and helpful communication at all times

Requirements:
Prior experience in hotel reception, reservations, or customer service preferred




Excellent communication skills in English and local language (mention if any specific language is required)
Ability to attend calls responsibly and regularly
Basic knowledge of smartphone usage and messaging apps (WhatsApp, etc.)
Internet connectivity and a quiet work-from-home environment
Honest, punctual, and customer-oriented attitude

Work Schedule: 12 pm to 09 pm
Must be available to attend customer calls during working hours

Job Types: Full time, Fresher

Pay: From ₹15,000.00 per month

Advantages:
Cell phone reimbursement
Health insurance
Leave encashment
Provident Fund

Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

Education:
Bachelor's (preferred)

Language:
English and Marathi (required)

Work Location: Remote

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