Position:FIELD SERVICE ENGINEER

Role Description

This position is set to provide field technical service to end-users and customers involving the installation, modification, troubleshooting and repair of the heavy equipment to maintain an optimistic level of customer satisfaction to maximize the prospect for repeat sales.

Key Responsibilities
Perform service works on existing equipment, as well as installation and commissioning activities on current equipments
Provide site technical support to customers, assisting in trouble shooting product problems in the field.
Perform overhaul and repair of all equipment components and systems as assigned by the supervisor
Instructing customers in product usage by conducting training for operation and maintenance personnel
Provide work leadership and train technicians when required.
Assisting customers remotely with technical support and troubleshooting
Prepares daily logs and reports of work performed.
Assists in shop and field supervisor to maintain good working records for time, parts, supplies and outside purchases




Assist in order of all partsand materials required to perform assigned repairs.
Assist in shop and filed supervisor to maintain and care for shop tools, equipment and vehicles
Identify weak areas of technicians, make recommendations to field or shop supervisor
Escalate specific requests from the customers to next level for immediate attention and resolutions
Conducts himself in a proper business manner reflecting respect and honesty and contributes to building excellent company/customer relationships.
Performs other duties assigned by his supervisor

Pay: ₹17,500.00 - ₹30,000.00 per month

Perks:
Cell phone reimbursement
Food provided
Internet reimbursement
Life insurance
Provident Fund

Education:
Diploma (required)

Experience:
Field service: 2 years (required)

License/Certification:
Driving Licence (required)

Willingness to travel:
100% (required)

Work Locat

📌 Field Service Engineer Tiruvannamalai
🏢 SALEM JOBS
📍 Tiruvannamalai