Job Title: Customer Service Executive

Location: Begumpet - Hyderabad
Shift : Day Shift

Experience: Fresher to 2 Years

Key Responsibilities
Provide accurate information and resolve customer concerns in a qualified manner.
Maintain positive customer relationships and ensure high levels of customer satisfaction.
Record customer interactions and update relevant information in the system.
Coordinate with internal teams to address customer requirements and resolve issues promptly.
Follow company policies and service standards while handling customer interactions.

Requirements:
Education: Any Graduate (preferred).
Experience: Fresher to 2 years of experience in customer service, customer support, or a related field.
Language Skills: Proficiency in multiple languages is required.
Communication:



Excellent verbal and written communication skills.
Medical Knowledge: Basic understanding of medical terminology, healthcare processes, or the medical industry is preferred.
Strong problem-solving and interpersonal skills.
Ability to work in a fast-paced environment and handle customer queries efficiently.

Eligibility
Freshers with strong communication skills and a willingness to learn are welcome.

Work Schedule & Perks
Monday to Saturday (2nd & 4th Saturday off)
Sunday fixed off + Indian festival holidays
EPF provided

Pay: ₹18,000.00 - ₹23,000.00 per month

Perks:
Provident Fund

Work Location: In person

📌 Customer Support Executive Hyderabad
🏢 GOLD SIKKA
📍 Hyderabad