Job Summary:
Key Responsibilities:
Make outbound calls to prospective clients to introduce products or services, generate leads, and set appointments.
Receive inbound calls from customers, providing accurate information, resolving complaints, and offering solutions to ensure customer satisfaction.
Clearly and concisely explain product features, perks, and pricing to potential and existing customers.
Identify customer needs and recommend appropriate products or services to meet those needs.
Maintain a comprehensive and up-to-date record of customer interactions and transactions in the CRM system.
Follow communication scripts when handling different topics, adapting as necessary to ensure a natural and engaging conversation.
Achieve daily, weekly,



and monthly call volume, sales, or lead generation targets.
Handle customer objections and complaints with patience and professionalism, escalating complex issues to the appropriate department.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Collaborate with the sales and marketing teams to optimize outreach strategies and improve customer engagement.
Stay informed about recent products, services, and policies to provide accurate information to customers.

📌 Tele Caller Greater Noida
🏢 Ghrig People Solutions
📍 Greater Noida