Job Title: Guest Relationship Executive

Location: Pune

Experience: 3+ years

Job Summary:
The Guest Relationship Executive ensures an exceptional guest experience by building solid relationships, handling complaints, and delivering top-notch service. The role involves interacting with guests, addressing concerns, and gathering feedback to improve overall satisfaction.

Key Responsibilities:
Greet and assist guests, ensuring satisfaction.
Build and maintain robust guest relationships.
Resolve guest complaints and issues promptly.
Collect and share feedback for service improvement.
Communicate with departments to ensure seamless guest service.
Promote services and events to guests.

Requirements:
Bachelor’s degree or equivalent experience.
Excellent communication and problem-solving skills.
Proficient in CRM software.
Friendly, organized, and proactive.

Job Types: Full time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Guest Relation Executive Pune
🏢 ADAR Career
📍 Pune